When moving from PP to Encore I, as aparently hundreds, most likely thousands, of other folks have experienced, lose the audio portion of my project. Sometimes I will get only the first part. Here are some points to consider:
1. Many threads have spoken of leaving the Encore more time to process. I have left mine for an entire day. If that is not enough time??
2. I am importing from a Sony video camera VX2000 NTSC I am processing standard DVs NOT HD NOT Blu Ray. 720X480 29.97fps
3. I am NOT a knowledgeable video editor I make rocking chairs and teach people how to make them - www.rockingchairuniversity.com I do my own websites, write books and edit videos in order to support my students. If Adobe supported their customers as well as I support mine I would NOT be on this forum now!
4. I have spent the better part of the last four days working on this problem. At one point I envoked Audition from PP and was able to convert the entire audio to MONO. Within Audition I selected the audio with control C, went back to PP and pasted it to an open audio channel, muted the original tracks and then processing in Encore went quite well. (could have been a dream) BUT I do not recall what I did in Audition to accomplish said task.