I just wanted to pass along an error message that I have found the solution to and have passed onto Adobe through the bug submission process.
I have discovered a QuickTime Component that causes Adobe Encore CS5 to give an error message during launch. The Error message states “The file MSVCR71.dll could not be found. Please reinstall Adobe Encore to resolve the problem” (Well, it is something really close to that. I did not write down the error message before fixing the problem). There is an “OK” button below the message to continue loading Adobe Encore.
The error message is only displayed if all other CS5 programs are closed. During my findings, I discovered that if you open Adobe Encore CS5 through Premiere Pro CS5 or After Effects CS5 by using Dynamic Link, the error message will not be displayed.
The QuickTime Component that causes the error message is “XiphQT”, which is used to play Xiph formats in any QuickTime based application. The Component can be located here: http://www.xiph.org/quicktime/
When installing the latest version of the program “Juicer” from digital juice, the QuickTime Component is installed. Juicer will run without the Component, but gives a message that it is missing. I have removed the Component since I use Encore to a much greater extent.
To remove the XiphQT Component from QuickTime, you must remove it manually because when QuickTime is uninstalled, the Component is left behind and will be a part of future installations of QuickTime.
While the error message displayed during the launch of Adobe Encore CS5 is not detrimental, it can be frustrating, so I hope this may help others that receive the error message from above. I should also note that I am using Windows 7 Home Premium.